Three (3) YEAR LIMITED WARRANTY - Get your Warranty Form
Domestic and Commercial Use
Chillchaser® guarantees this product free from defects in materials & workmanship for a period of three (3) years. We have done everything we can to ensure that the product you have just purchased has been well made, and warrant it for a period of three years from date of sale, evidenced by the original sales receipt or your registration online on
online registration form
If, during the warranty period, your product fails to operate due to a manufacturing defect the company will, at its discretion, either supply parts to enable replacement of failed components or replace the complete heater.
This warranty excludes broken glass parts, wear & tear, contingent costs and other costs incurred by the consumer (such as paying an electrician to check the item, carriage etc).
Should this unit be operated under conditions other than those recommended (such as negligence), at voltages other than the voltage indicated on the unit, or any attempts made to service or modify the unit, will render this WARRANTY VOID.
The product you buy may sometimes differ slightly from illustration.
This warranty is in addition to, and does not affect, your statutory rights.
Should you have any problem with this product,
Spares: spare parts on our store
Help Desk on: Tel: +44 1358 721103